Shipping Policy

At AVRELLI, we carefully select our fulfillment partners to provide reliable shipping directly to your door.

Processing Times

Orders are typically processed within 1–3 business days after payment is received.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Orders are shipped internationally, and delivery times may vary depending on your location, shipping carrier, customs processing, and other factors outside of AVRELLI's control.

Estimated delivery is generally 7–15 business days after processing.

Please note that these are estimates and are not guaranteed delivery dates.

Tracking

Once your order ships, tracking information will be provided by email. Tracking information may take several days to update after the package has been shipped.

If your tracking information has not updated for several business days, please contact us at support@shopavrelli.com.

Delayed or Lost Packages

AVRELLI is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect shipping information, or other circumstances outside of our control.

If your package appears to be lost or has not arrived within a reasonable period after the estimated delivery window, please contact us at support@shopavrelli.com, and we will help investigate the shipment.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order has not yet shipped and you notice an error in your address, please contact us immediately at support@shopavrelli.com.

Once an order has shipped, we may be unable to change the delivery address.

International Orders

Customers are responsible for any customs duties, taxes, or other fees that may be imposed by their country or local authorities.

Contact Us

If you have questions about your order or shipping, please contact:

AVRELLI Customer Support
Email: support@shopavrelli.com